Company information

Privacy Policy.

Information about personal data and privacy when contacting or visiting Decenex.

1. Who we are

These terms apply to the Decenex website. You can contact us at [email protected].

2. Information we may receive

If you email us, we may receive your name, email address, organisation, project details and anything else you choose to share. When you browse the website, hosting and security providers may process technical data such as IP address, device/browser information, access times and request logs. Confirm the specific information collected by your deployed website.

3. Why information is used

Depending on the circumstances, personal information may be used to respond to enquiries, discuss prospective services, administer client relationships, protect website security and meet legal obligations. The lawful basis may be legitimate interests, steps requested before entering a contract, performance of a contract, legal obligation or consent, as applicable to each activity. Document the actual purposes and lawful bases before publication.

4. Cookies and analytics

This website template does not intentionally set tracking cookies through its own JavaScript. It loads fonts from Google Fonts, which involves requests to Google servers. Your hosting provider or any analytics, embedded content or marketing tools added later may process information or use cookies. Review deployed services and provide any required cookie notice and consent controls before using non-essential technologies.

5. Sharing and international transfers

Information may be processed by service providers that support email, hosting, security or delivery of services, where used. If personal information is transferred outside the UK, assess whether appropriate UK data protection safeguards are required and in place. Identify your actual providers and transfers before publication.

6. How long information is kept

Personal information should be retained only as long as necessary for the purpose for which it was collected, including relevant legal, accounting or dispute-resolution needs. Decenex should document and publish its actual retention periods or criteria before this notice goes live.

7. Your rights

Depending on the circumstances, UK data protection law may give you rights to access, correct or erase personal information, restrict or object to certain processing, receive certain data in a portable format, and withdraw consent where processing relies on consent. You may contact [email protected] to make a request. You may also complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk.

8. Security

Appropriate technical and organisational measures should be used to protect personal information. No internet-based system can be guaranteed completely secure. Confirm that the measures described to customers accurately reflect your actual operations.

9. Changes and contact

This notice may be updated when data practices or legal requirements change. For privacy questions, email [email protected].